Despite all of our best efforts and precautions, we might one day be faced with a situation we can’t handle on our own. In cases like that, we turn to the professionals. Here are some things you can do to help them help you.
Be Clear and Concise
When calling for help, such as via 911, try not to ramble or go off on tangents. Be clear about what is happening and why you need assistance. This will likely be an emotionally charged situation and you might not be thinking entirely clearly, but do the best you can.
“My name is Joe Smith. I’m calling from 123 Main. I think my dad is having a heart attack, and we need help.”
The emergency operator is going to have questions, so stay on the line and answer them to the best of your ability. Getting angry or frustrated with them is only going to delay things. If you or someone else is trained in first aid, render help as best you can until the professionals arrive on site.
If it is an active shooter type of situation and you are armed, when you call 911 be very clear about who you are, where you are, and what you are wearing. When officers arrive on scene, it is not a good idea to run toward them with a weapon in view. Instead, stay put and let them come to you, following to the letter any instructions you’re given.
Help them help you by giving them the information they need clearly and concisely.
Address Signage
I spent about 15 years working as a private detective. During my career, I served about 10,000 papers, such as subpoenas and court summonses. Much of my day was spent driving around looking for addresses. I tell you that to tell you this. There are a whole lot of people who are going to be in serious trouble if they need help from the rescue squad or fire department. In far too many cases, the house address just isn’t easy to see. Out in rural areas, it might be missing completely.
Drive by your home some night and take an objective look from the perspective of someone searching for your address. How easy are you to find in an emergency? Remember, GPS is not infallible. Most areas have ordinances on the books that dictate where and how house numbers are to be displayed. Following those rules is a good start.
Signs near the end of the driveway are easiest to spot. Mailboxes can get damaged over time from snowplows. Stickers can fall off or fade. Numbers on the house itself can be difficult to see at night. Fancy calligraphy style numbers are the worst and are of no help.
If possible, it helps to station someone outside to flag down the first responders. This can be especially important if the responders need to be guided to the backyard or some other location. In a high-stress situation, it often works best to appoint specific people to perform specific tasks. Instead of just yelling for someone to run outside to watch for the ambulance, point to someone and say their name. “Mike, go out to the driveway and flag them down when they get here!”
Help them help you by making it easy to find your home in an emergency.
More is More
The more you can do to get first responders on site quickly and well-informed, the faster they’ll be able to render aid. Doing so will hopefully go a long way toward making your worst day at least a little easier to handle.
